Terms & Conditions: Gift Certificates & Packages
1. Purchase and Redemption
Non-Refundable: All sales of gift certificates and packages are final.
No Cash Value: These items cannot be redeemed for cash or credit.
Service Specificity: Packages are valid only for the specific services listed at purchase.
Exclusions: Gift certificates cannot be used to buy other gift certificates or packages.
Additional Costs: Clients must pay any remaining balance if a service costs more than the certificate value.
2. Expiration and Validity
Package Expiration: All 10 session packages expire exactly a year and a half (545 days) from the purchase date. All 5 session packages expire exactly a year (365 days) from the purchase date.
Gift Certificate Expiration: Gift certificates have no expiration date.
Unused Sessions: Any unused package sessions will be forfeited after the expiration date.
3. Cancellations and Rescheduling
Policy Enforcement: All bookings made using packages or certificates are subject to our standard 24-hour cancellation policy.
Late Cancellations: Canceling late or missing an appointment will result in the forfeiture of that package session.
Certificate Deductions: Late cancellations or no-shows for gift certificate bookings will result in the forfeiture of that session.
4. Transferability and Sharing
Packages: Packages are strictly non-transferable and may only be used by the original purchaser.
Gift Certificates: Gift certificates may be transferred or gifted to another person prior to redemption.
Account Locking: Once a certificate code is applied to a client profile, it cannot be transferred to another user.
5. Policy Changes
Right to Modify: The Light Seer LLC reserves the right to change these terms at any time.
Notice: Modified terms will become effective immediately upon posting to our booking page.